T-Mobile built much of its modern brand around being the wireless company that made things simpler for customers. It called itself the “Un-carrier,” challenged contracts, talked up customer service, and moved faster than AT&T and Verizon in rolling out broad 5G coverage. Now, some customers and employees are asking whether that same company is quietly … Continue reading T-Mobile Once Sold Itself on Service. Now Store Cuts May Help Pay for the Race to Faster 5G