T-Mobile built much of its modern brand around being the wireless company that made things simpler for customers. It called itself the “Un-carrier,” challenged contracts, talked up customer service, and
Category: Consumer Affairs
Fake DMV and Toll Text Messages Are Targeting Texans: How to Spot the Scam and Protect YourselfFake DMV and Toll Text Messages Are Targeting Texans: How to Spot the Scam and Protect Yourself
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A new wave of scam text messages is targeting Texas drivers by pretending to come from the Texas Department of Motor Vehicles, a toll agency, or a similarly named government
North Texas Customer Says American Airlines Wouldn’t Fix $1,188 Travel Credit Error Until News Gets InvolvedNorth Texas Customer Says American Airlines Wouldn’t Fix $1,188 Travel Credit Error Until News Gets Involved
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A North Texas customer’s dispute with American Airlines shows how difficult it can be for an ordinary consumer to get a company to correct a mistake, even when the customer
Texas Homeowner Gets Refund After Contractor Fails to Complete Insurance RepairsTexas Homeowner Gets Refund After Contractor Fails to Complete Insurance Repairs
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By Texas News Express Consumer Affairs Investigators When a tree fell on Brian Davis’s home, he expected the repair process to be stressful. What he did not expect was to